Return Policy

Last updated December 8, 2022

**This policy does not apply to purchases made through affiliate partners. If you completed the purchase on another site such as Amazon.com, then you will need to contact them and work through their return policy. Thank you.**

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

Returns

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

Return Process

To return an item, please email customer service at info@gamersthumb.gg to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and mail your return to the following address:

Gamer’s Thumb

Attn: Returns

RMA #

2302 Southwest Preston Park Ave

Bentonville, AR 72713

United States

You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us.

Refunds

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.